OPSS Not provided Hobby sports equipment
Product Safety Report: woom ORIGINAL 6 (2016–2020) and woom OFF/OFF AIR 5 & 6 (2019–2020) (2411-0062)
Published by Office for Product Safety and Standards (OPSS): · Ref. 2411-0062
Reason for the recall
- The product presents a risk of injuries as it has been identified that the cranks can fatigue and break in use.
Reasonsee the original notice
Brandwoom
Batch number(s)not stated
Barcodenot stated
Product
woom ORIGINAL 6 (2016–2020) and woom OFF/OFF AIR 5 & 6 (2019–2020)
- Brand
- woom
- Category
- Hobby sports equipment
- Country of origin
- Austria
- Type of recall
- Product safety report
- Summary
- Product: woom ORIGINAL 6 (2016–2020) and woom OFF/OFF AIR 5 & 6 (2019–2020)
- Hazard: The product presents a risk of injuries as it has been identified that the cranks can fatigue and break in use.
- Corrective action: The manufacturer has initiated a modification programme to correct the safety issue.
- Product information
- Type
- Hobby / sports equipment – Children’s bicycle
- Brand
- woom
- Models
- woom ORIGINAL 6 (2016–2020) and woom OFF/OFF AIR 5 & 6 (2019–2020)
- Country of Origin
- Austria
- Product Description
- The crank set consists of 2 crank arms, 1 black aluminium chainring, and 1 black aluminium chainring guard.
- Product Report and Image
- Link to Product Image and PDF
- Affected products
- Product name
- Sales period
- woom ORIGINAL 6 (26”)
- 2016 to 2020
- woom OFF/OFF AIR 5 & 6
- 2019 to 2020
- Hazard
- The cranks on the affected models can fatigue and break during use, which could result in the user falling from the bike and injuring themselves.
- The products do not meet the requirements of the General Product Safety Regulations 2005.
- Corrective action
- Modification programme.
- Woom requests that owners of the affected woom ORIGINAL, woom OFF or woom OFF AIR please refrain from riding their bikes until the cranks have been replaced by a specialist.
- Please access the Online Crank Checker here: https://www.surveymonkey.com/r/BZJQDB3 to check if your model is affected. If yes, order the newest woom crankset for free and find your nearest woom dealer using the woom retailer search function: https://intl-checkout.woom.com/apps/dealerlocator. Once you have located your nearest dealer, you can make an appointment to get your cranks replaced for free.
- Please access the woom safety notice here: https://help.woombikes.com/article/1242-safety-notice-cranks for further details. For any further questions please contact productsafetyEU@woom.com.
- Additional information
- PSD case number: 2411-0062
- Notified by: Local Authority Trading Standards
What to do
- The manufacturer has initiated a modification programme to correct the safety issue.
- Product information
- Type
- Hobby / sports equipment – Children’s bicycle
Source: Product Safety Alerts, Reports and Recalls (OPSS) — Office for Product Safety and Standards (OPSS)
Source: Office for Product Safety and Standards, GOV.UK. Contains public sector information licensed under the Open Government Licence v3.0. EU Safety Radar is an independent information service; the text above presents the official data in the original language — the notice published by the authority is authoritative.
Open the original notice (www.gov.uk) ↗ Official document (PDF) ↗