EU alert · Safety Gate Serious risk Cosmetics
Shower gel NEUTRADERM “Gel douche surgras dermo-protecteur” — risk: microbiological
Published in the Safety Gate weekly report: · Ref. SR/01019/25
Summary
The product is microbiologically contaminated with the mesophilic aerobic bacteria Pluralibacter gergoviae. The microorganism may potentially cause illness in some consumers, particularly those with a weakened immune system. The product does not comply with the Cosmetic Products Regulation nor with the European standard EN 17516.
A Safety Gate alert means that national authorities found a serious or relevant risk and took measures. The same product may also be sold under other names or online.
Product
Shower gel — NEUTRADERM
- Brand
- NEUTRADERM
- Name / model
- Gel douche surgras dermo-protecteur
- Batch number(s)
- 243510282435202824352029243520312435303024353031
- Barcode
- 3273816860152
- Category
- Cosmetics
- Shower gel 1L.
- Recall information: https://rappel.conso.gouv.fr/fiche-rappel/2025-02-0277
What is the risk?
- The product is microbiologically contaminated with the mesophilic aerobic bacteria Pluralibacter gergoviae. The microorganism may potentially cause illness in some consumers, particularly those with a weakened immune system. The product does not comply with the Cosmetic Products Regulation nor with the European standard EN 17516.
Measures taken
- Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Temporary ban on the supply, offer to supply and display of the product
- Date of entry into force: 17/02/2025
- Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end users
- Date of entry into force: 10/03/2025
- Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Destruction of the product
- Date of entry into force: Unknown
- Type of economic operator taking notified measure(s): OtherCategory of measure(s): Removal of this product listing by the online marketplace
- Date of entry into force: 27/01/2026
Photos
Source: Safety Gate — European Commission
Data and images: Safety Gate, © European Union, licensed under CC BY 4.0. EU Safety Radar is an independent information service; the text above is an editorial presentation of the official data — the entry in the source system is authoritative.
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