EU alert · Safety Gate Serious risk Motor vehicles
Passenger car Mercedes-Benz “Various” — risk: injuries
Published in the Safety Gate weekly report: · Ref. A12/0065/19
Summary
The software of the communication module for the emergency call system (eCall) is faulty. As a result, it may be impossible to establish a speech connection with the Mercedes-Benz emergency call centre or to transmit vehicle data.
A Safety Gate alert means that national authorities found a serious or relevant risk and took measures. The same product may also be sold under other names or online.
Product
Passenger car — Mercedes-Benz
- Brand
- Mercedes-Benz
- Name / model
- Various · Type-approval numbers:e1*2001/116*0431*39 bis 49, e1*2001/116*0464*19 to 22, e1*2001/116*0457*32 to 40, e1*2001/116*0463*18 to 20, e1*2001/116*0501*25 to 38, e1*2007/46*1560*00 to 11,, e1*2007/46*1666*00 to 09, e1*2001/116*0335*32 to 40,e1*2001/116*0396*18 to 20,e1*2007/46*0485*16,e1*2007/
- Category
- Motor vehicles
- Passenger car. Company recall code: 5499637
- Production dates: Vehicles manufactured between 2016 and 2018 are affected.
What is the risk?
- The software of the communication module for the emergency call system (eCall) is faulty. As a result, it may be impossible to establish a speech connection with the Mercedes-Benz emergency call centre or to transmit vehicle data.
Measures taken
- Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end users
- Date of entry into force: Unknown
Source: Safety Gate — European Commission
Data and images: Safety Gate, © European Union, licensed under CC BY 4.0. EU Safety Radar is an independent information service; the text above is an editorial presentation of the official data — the entry in the source system is authoritative.
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