EU alert · Safety Gate Risk: Other types of alerts Motor vehicles
Passenger car Mercedes-Benz “Various models” — risk: injuries
Published in the Safety Gate weekly report: · Ref. INFO/00128/21
Summary
The automatic and manual emergency call service may not function as intended outside the network coverage of certain network providers due to a software error. As a result, the eCall may not be used as intended to place an emergency call to direct emergency services to the vehicle. Depending on network availability, voice communication would still be possible by calling 112 as a fallback option.
A Safety Gate alert means that national authorities found a serious or relevant risk and took measures. The same product may also be sold under other names or online.
Product
Passenger car — Mercedes-Benz
- Brand
- Mercedes-Benz
- Name / model
- Various models · Types: 245 G, F2CLA, 245 G, 166, H1GLE, 172, F2A, 197, F2B, 204 X, R1ECLS, R1EAMG, 463, 463A, R1EC, 197BS, 204, 204 K, 204 K AMG, 212, R1ES, 221, 230 , e1*2001/116*0431*39-60, e1*2001/116*0457*32-50, e1*2001/116*0463*18-20, e1*2001/116*0501*28-47, e1*2007/46*1560*01-18, e1*2001/116*
- Category
- Motor vehicles
- LA, GLA, M-Klasse/GLE/GL/GLS, SLK/SLC, A-Klasse, AMG GT, C-Klasse, E-Klasse Coupé/Cabrio, E-Klasse, S-Klasse Coupé/Cabrio, CLS, S-Klasse, SL, B-Klasse/GLA/GLB, GLC, AMG GT 4-Türer Coupé, GLE Coupé, G-Klasse
- Production dates: 30.8.2016 to 24.7.2020
- Recall information: http://www.mercedes-benz
What is the risk?
- The automatic and manual emergency call service may not function as intended outside the network coverage of certain network providers due to a software error. As a result, the eCall may not be used as intended to place an emergency call to direct emergency services to the vehicle. Depending on network availability, voice communication would still be possible by calling 112 as a fallback option.
Measures taken
- Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end users
- Date of entry into force: Unknown
Source: Safety Gate — European Commission
Data and images: Safety Gate, © European Union, licensed under CC BY 4.0. EU Safety Radar is an independent information service; the text above is an editorial presentation of the official data — the entry in the source system is authoritative.
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