EU alert · Safety Gate Serious risk Motor vehicles
Passenger car Lexus and Toyota “AYGO,CAMRY,C-HR TMMT,COROLLA,COROLLA CROSS,HIGHLANDER,HILUX,MIRAI,PRIUS PHEV,RAV4,RAV4 PHEV,YARIS” — risk: injuries
Published in the Safety Gate weekly report: · Ref. A12/02415/23
Summary
Due to a specific software update error that can cause an abrupt reset, the data communication module (DCM) may not restart at the next ignition cycle. It will no longer be possible to initiate an emergency call using the eCall system, increasing the risk of injuries, delayed assistance in the event of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor…
A Safety Gate alert means that national authorities found a serious or relevant risk and took measures. The same product may also be sold under other names or online.
Product
Passenger car — Lexus and Toyota
- Brand
- Lexus and Toyota
- Name / model
- AYGO,CAMRY,C-HR TMMT,COROLLA,COROLLA CROSS,HIGHLANDER,HILUX,MIRAI,PRIUS PHEV,RAV4,RAV4 PHEV,YARIS · e21*NKS*0071*10, e6*2007/46*0250*06, e6*2007/46*0263*06, e6*2007/46*0263*07, e6*2007/46*0289*06, e6*2007/46*0316*05, e6*2007/46*0316*06, e6*2007/46*0318*06, e6*2007/46*0318*07, e6*2007/46*0338*07, , e
- Category
- Motor vehicles
- Passenger car, model year: 2020 - 2023; Frame Code: ES (AXZH10), NX (AAZH20, AAZH25, AAZH26), RX (AALH15, AALH16, TALH17), RZ (XEBM15), UX (KMA10, MZAA10, MZAH10, MZAH15), AYGO (KGB70), bZ4X (XEAM10, YEAM15), CAMRY (AXVH71), C-HR TMMT (MAXH10, MAXH20, MAXH25, ZYX11, ZYX20), COROLLA (MZEA11, MZEH12)
- Production dates: - AYGO (27/09/2022 - 03/08/2023); - bZ4X (29/03/2022 - 04/07/2023); - CAMRY (19/05/2023 - 30/06/2023); - C-HR TMMT (05/01/2022 - 01/08/2023); - COROLLA (23/11/2020 - 04/08/2023);- COROLLA (09/10/2020 - 17/01/2023); - COROLLA CROSS (20/06/2022 - 04/07/2023); - HIGHLANDER (02/02/2023 - 12/06/2023); - HILUX (07/09/2021 - 05/06/2023); - MIRAI (26/01/2023 - 27/04/2023);- ES (12/01/2023 - 26/06/2023); - NX (16/11/2021 - 10/07/2023); - RX (20/12/2022 - 03/07/2023); - RZ (02/02/2023 - 29/06/2023); - UX (09/09/2022 - 06/07/2023);- PRIUS PHEV (15/03/2023 - 07/07/2023); - RAV4 (06/10/2022 - 18/07/2023); - RAV4 PHEV (24/11/2022 - 07/07/2023); - YARIS (14/06/2021 - 03/08/2023); - YARIS CROSS (15/07/2021 - 28/07/2023);
What is the risk?
- Due to a specific software update error that can cause an abrupt reset, the data communication module (DCM) may not restart at the next ignition cycle. It will no longer be possible to initiate an emergency call using the eCall system, increasing the risk of injuries, delayed assistance in the event of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures taken
- Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Recall of the product from end users
- Date of entry into force: Unknown
Photos
Source: Safety Gate — European Commission
Data and images: Safety Gate, © European Union, licensed under CC BY 4.0. EU Safety Radar is an independent information service; the text above is an editorial presentation of the official data — the entry in the source system is authoritative.
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