EU alert · Safety Gate Serious risk Toys
Heatable soft toy Biosynex — risk: burns, fire
Published in the Safety Gate weekly report: · Ref. A12/01749/23
Summary
The inner bag of the soft toy overheats when warmed in a flatbed microwave without the presence of an additional glass of water during heating. This overheating may cause fire and burns. The product does not comply with the requirements of the Toy Safety Directive.
A Safety Gate alert means that national authorities found a serious or relevant risk and took measures. The same product may also be sold under other names or online.
Product
Heatable soft toy — Biosynex
- Brand
- Biosynex
- Name / model
- 859442- BOUILLOTTE PELUCHE DISNEY SIMBA , 859443 - BOUILLOTTE PELUCHE DISNEY MISS BUNNY, 859438 - BOUILLOTTE PELUCHE DISNEY OLAF, 859439 - BOUILLOTTE PELUCHE DISNEY STITCH , 859440 - BOUILLOTTE PELUCHE DISNEY MARIE, 859441- BOUILLOTTE PELUCHE DISNEY TIC, 859444 - BOUILLOTTE PELUCHE DISNEY WINNIE, 85
- Batch number(s)
- 20220730
- Barcode
- 3532678594385 - BOUILLOTTE PELUCHE DISNEY OLAF 3532678594392
- Category
- Toys
- 8 models of Disney character soft toys, heatable, without removable covers. The product is sold online.
- Recall information: https://www.biosynex.com/fiches-produit/grand-public/https://rappel.conso.gouv.fr
What is the risk?
- The inner bag of the soft toy overheats when warmed in a flatbed microwave without the presence of an additional glass of water during heating. This overheating may cause fire and burns. The product does not comply with the requirements of the Toy Safety Directive.
Measures taken
- Type of economic operator to whom the measure(s) were ordered: ManufacturerCategory of measure(s): Recall of the product from end users
- Date of entry into force: 09/03/2023
- Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end users
- Date of entry into force: Unknown
- Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Withdrawal of the product from the market
- Date of entry into force: Unknown
- Type of economic operator taking notified measure(s): OtherCategory of measure(s): Removal of this product listing by the online marketplace
- Date of entry into force: 29/07/2025
- Type of economic operator taking notified measure(s): OtherCategory of measure(s): Removal of this product listing by the online marketplace
- Date of entry into force: 05/09/2025
- Type of economic operator taking notified measure(s): OtherCategory of measure(s): Warning consumers of the risks
- Date of entry into force: 05/09/2025
Source: Safety Gate — European Commission
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