EU alert · Safety Gate Serious risk Motor vehicles
Electric bicycle Ridstar “Q20-Plus, Q20-Mini, E26 Pro” — risk: electric shock, fire
Published in the Safety Gate weekly report: · Ref. SR/02883/25
Summary
The charger has poor quality connections with fan wires soldered directly to the Printed Circuit Board.Moreover, the creepage and clearance distances between the primary and the secondary circuit of the transformer are insufficient.Additionally, the distance from the live pin to the outside edge is insufficient. The user can touch the accessible live parts and receive an electric shock.Furthermore, the charger and…
A Safety Gate alert means that national authorities found a serious or relevant risk and took measures. The same product may also be sold under other names or online.
Product
Electric bicycle — Ridstar
- Brand
- Ridstar
- Name / model
- Q20-Plus, Q20-Mini, E26 Pro
- Category
- Motor vehicles
- Lithium-ion battery-powered bicycle with wall plug charger.
What is the risk?
- The charger has poor quality connections with fan wires soldered directly to the Printed Circuit Board.Moreover, the creepage and clearance distances between the primary and the secondary circuit of the transformer are insufficient.Additionally, the distance from the live pin to the outside edge is insufficient. The user can touch the accessible live parts and receive an electric shock.Furthermore, the charger and plug can overheat and cause a fire if left unattended. The product does not comply with the Regulation on the approval and market surveillance of two- or three-wheel vehicles and quadricycles.
Measures taken
- Type of economic operator to whom the measure(s) were ordered: ImporterCategory of measure(s): Import rejected at border
- Date of entry into force: 06/05/2025
Source: Safety Gate — European Commission
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