EU alert · Safety Gate Serious risk Electrical appliances and equipment
Cervical massager Elgetec “Electric Shiatsu Cervical Massager” — risk: electric shock, fire
Published in the Safety Gate weekly report: · Ref. A12/01400/22
Summary
The product's adaptor is improperly designed, as the electrical insulation is inadequate, the clearance /creepage distances between the primary and accessible secondary circuits are not sufficient, and the dimensions of the mains are too small. The user could consequently touch live parts and receive an electric shock, or the product may overheat and catch fire. The product does not comply with the Low Voltage…
A Safety Gate alert means that national authorities found a serious or relevant risk and took measures. The same product may also be sold under other names or online.
Product
Cervical massager — Elgetec
- Brand
- Elgetec
- Name / model
- Electric Shiatsu Cervical Massager
- Batch number(s)
- 644637
- Category
- Electrical appliances and equipment
- Red and black electrical appliance, for massages on the cervical area. Product sold online.
- Recall information: https://www.tkmaxx.ie/sites/tkmaxxstg.ie/files/recall_poster_-_elgetec_electric_shiatsu_cervical_massager_pillow_back_neck_tk_roi_hs_uk_roi_1_em1.pdf
What is the risk?
- The product's adaptor is improperly designed, as the electrical insulation is inadequate, the clearance /creepage distances between the primary and accessible secondary circuits are not sufficient, and the dimensions of the mains are too small. The user could consequently touch live parts and receive an electric shock, or the product may overheat and catch fire. The product does not comply with the Low Voltage Directive nor with the European standard EN 62368-1.
Measures taken
- Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Recall of the product from end users
- Date of entry into force: 05/08/2022
Source: Safety Gate — European Commission
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