OPSS Serious Electrical appliances equipment

Product Safety Report: THRII hand wash dryer - Wallgate Ltd (2302-0011)

Published by Office for Product Safety and Standards (OPSS): 23 March 2023 · Ref. 2302-0011

Reason for the recall

The products incorporate an EMC filter. The EMC filter carries the maximum current during the wash cycle when the instantaneous water heater is on. In situations where the hand wash dryer is in continuous use, but users are not using any of the drying cycle, excessive heat gain can build up in the EMC filter increasing the risk of the unit catching fire.

Reasonsee the original notice

Brandnot stated

Batch number(s)not stated

Barcodenot stated

Product

THRII hand wash dryer

Name / model: numbers
Category: Electrical appliances equipment
Country of origin: United Kingdom
Type of recall: Product safety report

Summary
Product: THRII hand wash dryer
Hazard: The products incorporate an EMC filter. The EMC filter carries the maximum current during the wash cycle when the instantaneous water heater is on. In situations where the hand wash dryer is in continuous use, but users are not using any of the drying cycle, excessive heat gain can build up in the EMC filter increasing the risk of the unit catching fire.
Corrective action: Other - please see below for further information.
Product information
Type
Electrical Appliance and Equipment – Hand wash dryer
Model numbers
THRII-SS, THRII-DIS-SS, THRII-ST, THRII-DIS-ST, THRII-SS-RA, THRII-DIS-SS-RA, THRII-MARINE-240V, THRII-MU
Serial numbers
000001 – 004048 (from start of production in 2011 to when EMC filter was changed at end of March 2020)
Country of Origin
United Kingdom
Product Description
All-in-one hand wash dryers used in commercial washrooms
Product Report and Image
Link to product image and PDF
Hazard
The THRII hand wash dryers within the scope of the corrective action have been identified as presenting a serious risk of fire.
The products incorporate an EMC filter. The EMC filter carries the maximum current during the wash cycle when the instantaneous water heater is on. In situations where the hand wash dryer is in continuous use, but users are not using any of the drying cycle, excessive heat gain can build up in the EMC filter increasing the risk of the unit catching fire. Inadequate design margin on the EMC filter has been found to be the likely cause of this overheating.
The THRII hand wash dryers within the scope of the corrective action do not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
Wallgate Ltd has implemented the following corrective measures to bring the THRII hand wash dryers into conformity:
For THRII units incorporating a power setting potentiometer, the settings have been changed to reduce the water heater power and increase the air auto shut-off time.
For THRII units without a power setting potentiometer, the water heater has been disconnected and it will, in time, be replaced with an adjustable water heater.
The wiring loom has been redesigned and will be incorporated into the manufacturing process of new units.
Owners of the THRII hand wash dryers within the scope of the corrective action who have not been contacted by the manufacturer, should get in touch with Wallgate Ltd.
Additional information
PSD case number: 2302-0011
Notified by: HSE Product Safety and Market Surveillance Unit

What to do

Other - please see below for further information.
Product information
Type
Electrical Appliance and Equipment – Hand wash dryer

Source: Product Safety Alerts, Reports and Recalls (OPSS) — Office for Product Safety and Standards (OPSS)

Source: Office for Product Safety and Standards, GOV.UK. Contains public sector information licensed under the Open Government Licence v3.0. EU Safety Radar is an independent information service; the text above presents the official data in the original language — the notice published by the authority is authoritative.

Open the original notice (www.gov.uk) ↗ Official document (PDF) ↗