OPSS Low Electrical appliances equipment
Product Safety Report: Sigenergy SigenStor Energy Controller with quick connect AC plug (2604-0013)
Published by Office for Product Safety and Standards (OPSS):
Reason for the recall
- The product presents a risk of burns as the quick connect AC plug may overheat in cases where it has been installed not in accordance with the manufacturer’s instructions.
Reasonsee the original notice
BrandSigenergy
Batch number(s)not stated
Barcodenot stated
Product
Sigenergy SigenStor Energy Controller with quick connect AC plug
- Brand
- Sigenergy
- Name / model
- 8.0kW, 10.0kW and 12.0kW connectors for single phase supply
- Category
- Electrical appliances equipment
- Country of origin
- China
- Type of recall
- Product safety report
- Summary
- Product: Sigenergy SigenStor Energy Controller with quick connect AC plug
- Hazard: The product presents a risk of burns as the quick connect AC plug may overheat in cases where it has been installed not in accordance with the manufacturer’s instructions.
- Corrective action: The manufacturer has initiated a modification programme to warn customers of the risk and arrange for on-site inspection and repair of affected products.
- Product information
- Type
- Electrical appliances and equipment - Adaptors
- Brand
- Sigenergy
- Model
- 8.0kW, 10.0kW and 12.0kW connectors for single phase supply
- PNs
- 1104002700, 1104002800 and 1104002900
- Country of Origin
- China
- Product Description
- AC plug for an energy control unit.
- Product Report and Image
- Link to product image and PDF
- Hazard
- In rare cases, the quick connect AC plug may present a risk of overheating and burns in cases where it has been installed not in accordance with the manufacturer’s instructions.
- Corrective action
- The manufacturer has initiated a modification programme to warn customers of the risk and arrange for on-site inspection and repair of affected products.
- Owners of affected products who require further information should contact: sigenservice.uk@sigenergy.com
- You do not need to contact Sigenergy if:
- Your EC controller was installed and commissioned after February 2026 (as your product is unaffected)
- Your product has already been replaced
- Additional information
- PSD notification number: 2604-0013
- Notified by: Office for Product Safety and Standards
What to do
- The manufacturer has initiated a modification programme to warn customers of the risk and arrange for on-site inspection and repair of affected products.
- Product information
- Type
- Electrical appliances and equipment - Adaptors
Source: Product Safety Alerts, Reports and Recalls (OPSS) — Office for Product Safety and Standards (OPSS)
Source: Office for Product Safety and Standards, GOV.UK. Contains public sector information licensed under the Open Government Licence v3.0. EU Safety Radar is an independent information service; the text above presents the official data in the original language — the notice published by the authority is authoritative.
Open the original notice (www.gov.uk) ↗ Official document (PDF) ↗