OPSS Medium Hobby sports equipment
Product Safety Report: Shimano Hollowtech 11 speed Crank Arms for bicycles (2309-0122)
Published by Office for Product Safety and Standards (OPSS): · Ref. 2309-0122
Reason for the recall
- The product presents a risk of injuries as it has been identified that the outer cover of the crank arm may start to separate from the main crank arm body, posing potential fall and injury hazards to consumers.
Reasonsee the original notice
Batch number(s)not stated
Barcodenot stated
Product
Shimano Hollowtech 11 speed Crank Arms for bicycles — Shimano DURA ACE and ULTEGRA
- Brand
- Shimano DURA ACE and ULTEGRA
- Category
- Hobby sports equipment
- Country of origin
- Japan
- Type of recall
- Product safety report
- Summary
- Product: Shimano Hollowtech 11 speed Crank Arms for bicycles
- Hazard: The product presents a risk of injuries as it has been identified that the outer cover of the crank arm may start to separate from the main crank arm body, posing potential fall and injury hazards to consumers.
- Corrective action: Modification programme.
- Product information
- Type
- Hobby / sports equipment - Bicycle cranksets
- Brand
- Shimano DURA ACE and ULTEGRA
- Affected models
- FC-6800 – ULTEGRA, FC-9000 - DURA-ACE , FC-R8000 - ULTEGRA , FC-R9100 - DURA-ACE, FC-R9100P - DURA-ACE
- Sales period
- 2012 to 30 June 2019
- Affected production codes
- KF, KG, KH, KI, KJ, KK, KL, LA, LB, LC, LD, LE, LF, LG, LH, LI, LJ, LK, LL, MA, MB, MC, MD, ME, MF, MG, MH, MI, MJ, MK, ML, NA, NB, NC, ND, NE, NF, NG, NH, NI, NJ, NK, NL, OA, OB, OC, OD, OE, OF, OG, OH, OI, OJ, OK, OL, PA, PB, PC, PD, PE, PF, PG, PH, PI, PJ, PK, PL, QA, QB, QC, QD, QE, QF, QG, QH, QI, QJ, QK, QL, RA, RB, RC, RD, RE and RF
- Country of Origin
- Japan
- Product Description
- Five models of bicycle crank arms.
- Product Report and Image
- Link to Product Image and PDF
- Hazard
- The product presents a risk of injuries as it has been identified that the outer cover of the crank arm may start to separate from the main crank arm body, posing potential fall and injury hazards to consumers.
- The affected products do not meet the requirements of the General Product Safety Regulations 2005.
- Corrective action
- Modification programme.
- Owners of affected bicycles should immediately stop using the product and contact an authorised Shimano dealer for the product to be inspected.
- Shimano Europe has established an inspection and replacement programme. If a crank arm fails inspection, Shimano Europe will provide a replacement of equal or greater value than the previous crank arm, at Shimano Europe’s sole expense.
- Users should consult the consumer notice to check whether the inspection programme applies to their crank set. Further information on the corrective action can be found in the consumer notice at the following link: https://bike.shimano.com/en-EU/information/customer-services/corrective-actions/important-safety-notice-11-speed-hollowtech-road-cranksets-inspection-program.html
- Additional information
- PSD case number: 2309-0122
- Notified by: Office for Product Safety and Standards.
What to do
- Modification programme.
- Product information
- Type
- Hobby / sports equipment - Bicycle cranksets
Source: Product Safety Alerts, Reports and Recalls (OPSS) — Office for Product Safety and Standards (OPSS)
Source: Office for Product Safety and Standards, GOV.UK. Contains public sector information licensed under the Open Government Licence v3.0. EU Safety Radar is an independent information service; the text above presents the official data in the original language — the notice published by the authority is authoritative.
Open the original notice (www.gov.uk) ↗ Official document (PDF) ↗