OPSS Low Electrical appliances equipment
Product Safety Report: Joule Hot Water Systems ModulAir Heat Pump (2405-0107)
Published by Office for Product Safety and Standards (OPSS):
Reason for the recall
- The product has been identified as presenting a risk of fire as there are certain circumstances in which the internal electrical connection in the ModulAir All E Heat Pump can overheat, melt and breakdown.
Reasonsee the original notice
BrandJoule
Batch number(s)not stated
Barcodenot stated
Product
Joule Hot Water Systems ModulAir Heat Pump
- Brand
- Joule
- Category
- Electrical appliances equipment
- Country of origin
- Netherlands
- Type of recall
- Product safety report
- Summary
- Product: Joule Hot Water Systems ModulAir Heat Pump
- Hazard: The product has been identified as presenting a risk of fire as there are certain circumstances in which the internal electrical connection in the ModulAir All E Heat Pump can overheat, melt and breakdown.
- Corrective action: Warning consumers of the risks and modification programme - Joule Hot Water Systems UK Ltd have contacted owners to arrange an upgrade to the ModulAir All E Heat Pump.
- Product information
- Type
- Electrical appliances and equipment – Domestic heating heat pump system
- Brand
- Joule
- Country of Origin
- Netherlands
- Product Description
- The product is a domestic ModulAir heat pump system, installed in domestic settings.
- Product Report and Image
- Link to product image and PDF
- List of affected models
- Item number
- Description
- HMMC-PP-009
- MODULAIR ALL-E 150L
- HMMC-PP-010
- MODULAIR ALL-E 180
- HMMC-PP-012
- MODULAIR ALL-E 210L
- HMMC-PP-013
- MODULAIR ALL-E & GREENCOMFORT 150L
- HMMC-PP-014
- MODULAIR ALL-E & GREENCOMFORT 180L
- HMMC-PP-016
- MODULAIR ALL-E & GREENCOMFORT 210L
- Hazard
- The product has been identified as presenting a risk of fire as there are certain circumstances in which the internal electrical connection in the ModulAir All E Heat Pump can overheat, melt and breakdown. Despite the presence of a Residual Current Breaker with Over-Current (RCBO), it is possible that the electrical connectors may continue to overheat, resulting in the generation of smoke and fumes. It may present a risk of burns or fire if contact is made with flammable materials inside or close to the unit.
- The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
- Corrective action
- Joule Hot Water Systems UK Ltd have contacted owners to arrange an upgrade to the ModulAir All E Heat Pump.
- Contact Joule Hot Water Systems UK Ltd for further information:
- Phone: 020 3744 4200
- Email: modulairuk@jouleuk.co.uk
- Additional information
- PSD number: 2405-0107
- Notified by: Local Authority Trading Standards
What to do
- Warning consumers of the risks and modification programme - Joule Hot Water Systems UK Ltd have contacted owners to arrange an upgrade to the ModulAir All E Heat Pump.
- Product information
- Type
- Electrical appliances and equipment – Domestic heating heat pump system
Source: Product Safety Alerts, Reports and Recalls (OPSS) — Office for Product Safety and Standards (OPSS)
Source: Office for Product Safety and Standards, GOV.UK. Contains public sector information licensed under the Open Government Licence v3.0. EU Safety Radar is an independent information service; the text above presents the official data in the original language — the notice published by the authority is authoritative.
Open the original notice (www.gov.uk) ↗ Official document (PDF) ↗