OPSS Medium Communication media equipment
Product Safety Report: Google Pixel 6a Smartphones (2509-0317)
Published by Office for Product Safety and Standards (OPSS):
Reason for the recall
- The product presents a risk of fire as the batteries may overheat during normal use.
Reasonsee the original notice
BrandGoogle
Batch number(s)not stated
Barcodenot stated
Product
Google Pixel 6a Smartphone
- Brand
- Name / model
- Pixel 6a
- Category
- Communication media equipment
- Country of origin
- Vietnam
- Type of recall
- Product safety report
- Summary
- Product: Google Pixel 6a Smartphone
- Hazard: The product presents a risk of fire as the batteries may overheat during normal use.
- Corrective action: Google initiated a remote firmware update in July 2025.
- Product information
- Type
- Communication and Media Equipment - Mobile Phones/Smartphones
- Brand
- Model
- Pixel 6a
- Manufacturing and Sales Period
- The Pixel 6a was manufactured between January 2022 and August 2023 and sold until March 2024, but other distributors may have sold products beyond this date.
- Country of Origin
- Vietnam
- Product Description
- Smartphone running on the Android operating system with a rechargeable lithium-ion battery.
- Product Report and Image
- Link to product image and PDF
- Hazard
- The product has been identified as presenting a risk of fire as the batteries may overheat during normal use.
- The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
- Corrective action
- This corrective action has been ongoing since July 2025.
- Google initiated a remote firmware update in July 2025. Consumers with impacted units received email and on-device notifications of the firmware update, which was rolled out remotely and automatically to impacted devices. The update reduced the risk of the battery overheating by reducing its battery capacity and charging speed.
- Consumers with impacted products may be eligible for a free repair, cash payment or Google Store hardware discount credit, depending on location. Access the Google website for further information, and to access the Registration Page, at the following link: g.co/pixel/6abattery
- You do not need to contact Google if:
- You have already received an appeasement
- Google has already confirmed you do not have an impacted product
- Additional information
- PSD notification number: 2509-0317
- Notified by: Office for Product Safety and Standards
What to do
- Google initiated a remote firmware update in July 2025.
- Product information
- Type
- Communication and Media Equipment - Mobile Phones/Smartphones
Source: Product Safety Alerts, Reports and Recalls (OPSS) — Office for Product Safety and Standards (OPSS)
Source: Office for Product Safety and Standards, GOV.UK. Contains public sector information licensed under the Open Government Licence v3.0. EU Safety Radar is an independent information service; the text above presents the official data in the original language — the notice published by the authority is authoritative.
Open the original notice (www.gov.uk) ↗ Official document (PDF) ↗