OPSS Medium Hobby sports equipment
Product Recall: Stromer ST3, ST5 and ST7 Bicycles fitted with WREN Front Suspension Forks (2512-0123)
Published by Office for Product Safety and Standards (OPSS):
Reason for the recall
- The product presents a risk of injuries as the suspension forks can fail prematurely and crack, break or separate during use.
Reasonsee the original notice
BrandStromer
Batch number(s)not stated
Barcodenot stated
Product
Stromer ST3, ST5 and ST7 Bicycles fitted with WREN Front Suspension Forks
- Brand
- Stromer
- Category
- Hobby sports equipment
- Country of origin
- Switzerland
- Type of recall
- Product recall
- Summary
- Product: Stromer ST3, ST5 and ST7 Bicycles fitted with WREN Front Suspension Forks
- Hazard: The product presents a risk of injuries as the suspension forks can fail prematurely and crack, break or separate during use.
- Corrective action: The product has been recalled from end users.
- Product information
- Type
- Hobby/sports equipment – Cycles (Powered)
- Brand
- Stromer
- Bike Models
- ST3, ST5 and ST7 S-Pedelecs
- Fork Brand
- WREN
- Country of Origin
- Switzerland
- Product Description
- Bikes with automatic pedal support fitted with WREN suspension forks.
- Product Report and Image
- Link to product image and PDF
- Hazard
- The product presents a risk of injuries as the suspension forks can fail prematurely and crack, break or separate during use. This means that the rider may lose control of the bike, leading to injuries.
- The product does not meet the requirements of the General Product Safety Regulations 2005.
- Corrective action
- The product has been recalled from end users.
- Stromer have contacted affected customers and advised that they stop using the bikes immediately. Replacement parts are in production. Consumers will be notified once parts become available and advised to take their bike to their nearest authorised dealer.
- Update: On 4th September 2026, the product recall was expanded.
- This recall expansion concerns a batch with modified design (oval hole vs round hole), due to the possibility that these forks present the same safety risks as the recalled WREN forks. Consumers who own bike that is fitted with a newly identified affected batch have been contacted directly and should contact their dealer to arrange for their front suspension fork to be replaced free of charge.
- Please contact safety@stromerbike.com for further information, or visit: https://www.stromerbike.com/en/voluntary-recall.
- Additional information
- PSD notification number: 2512-0123
- Notified by: Office for Product Safety and Standards
What to do
- The product has been recalled from end users.
- Product information
- Type
- Hobby/sports equipment – Cycles (Powered)
Source: Product Safety Alerts, Reports and Recalls (OPSS) — Office for Product Safety and Standards (OPSS)
Source: Office for Product Safety and Standards, GOV.UK. Contains public sector information licensed under the Open Government Licence v3.0. EU Safety Radar is an independent information service; the text above presents the official data in the original language — the notice published by the authority is authoritative.
Open the original notice (www.gov.uk) ↗ Official document (PDF) ↗