OPSS Serious Electrical appliances equipment
Product Recall: Southern Arbor Electric Rechargeable Hot Water Bottle sold via TikTok Shop (2511-0055)
Published by Office for Product Safety and Standards (OPSS):
Reason for the recall
- The product presents a serious risk of fire as there is a lack of thermal protection to prevent overheating.
Reasonsee the original notice
BrandSouthern Arbor
Batch number(s)not stated
Barcode69615846554
Product
Southern Arbor Electric Rechargeable Hot Water Bottle sold via TikTok Shop
- Brand
- Southern Arbor
- Name / model
- QM-01
- Barcode
- 69615846554
- Category
- Electrical appliances equipment
- Country of origin
- China
- Type of recall
- Product recall
- Summary
- Product: Southern Arbor Electric Rechargeable Hot Water Bottle sold via TikTok Shop
- Hazard: The product presents a serious risk of fire as there is a lack of thermal protection to prevent overheating.
- Corrective action: The product has been recalled from end users. The listing has been removed by the online marketplace (TikTok Shop).
- Product information
- Type
- Electrical appliances and equipment - Heating System Controls
- Brand
- Southern Arbor
- Model
- QM-01
- Barcode
- 69615846554
- Serial / Batch Number
- 54513127286
- Country of Origin
- China
- Product Description
- Grey electric rechargeable hot water bottle.
- Product Report and Image
- Link to product image and PDF
- Hazard
- The product presents a serious risk of fire because there is a lack of thermal protection to prevent overheating when it is subject to misuse. As there are no supplied instructions, it is possible that no water will be added to the product, and whilst it is plugged in and charging, it may ignite whilst the user is not present, causing harm to consumer and home. Additionally, the adaptor supplied with the product has incorrectly sized pins and does not meet the requirements of the relevant standard.
- The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets (Safety) Regulations 1994.
- Corrective action
- The product has been recalled from end users. Owners are advised to stop using the product immediately and contact the distributor they purchased from to request redress.
- The listing has been removed by the online marketplace (TikTok Shop).
- Additional information
- PSD notification number: 2511-0055
- Notified by: Local Authority Trading Standards
What to do
- The product has been recalled from end users. The listing has been removed by the online marketplace (TikTok Shop).
- Product information
- Type
- Electrical appliances and equipment - Heating System Controls
Source: Product Safety Alerts, Reports and Recalls (OPSS) — Office for Product Safety and Standards (OPSS)
Source: Office for Product Safety and Standards, GOV.UK. Contains public sector information licensed under the Open Government Licence v3.0. EU Safety Radar is an independent information service; the text above presents the official data in the original language — the notice published by the authority is authoritative.
Open the original notice (www.gov.uk) ↗ Official document (PDF) ↗