OPSS Medium Electrical appliances equipment
Product Recall: Landis + Gyr B2 and B3 Smart Meter Bridge (2504-0289)
Published by Office for Product Safety and Standards (OPSS):
Reason for the recall
- This product presents a risk of electric shock due to missing earth continuities.
Reasonsee the original notice
BrandLandis+Gyr
Batch number(s)not stated
Barcodenot stated
Product
Landis + Gyr B2 and B3 Smart Meter Bridge — Landis+Gyr
- Brand
- Landis+Gyr
- Name / model
- E47C Bridge 2 (B2) and E47C Bridge 3 (B3)
- Category
- Electrical appliances equipment
- Country of origin
- Vietnam
- Type of recall
- Product recall
- Summary
- Product: Landis + Gyr B2 and B3 Smart Meter Bridge
- Hazard: This product presents a risk of electric shock due to missing earth continuities.
- Corrective action: The product has been recalled from end users.
- Product information
- Type
- Electrical appliances and equipment – Smart meter bridge with 13-amp plug
- Brand
- Landis+Gyr
- Model
- E47C Bridge 2 (B2) and E47C Bridge 3 (B3)
- Country of Origin
- Vietnam
- Product Description
- A grey rectangular plug-through device used to connect the consumer’s smart meter with other devices in the smart metering system. Affected products were installed between January 2023 and February 2024.
- Product Report and Image
- Link to product image and PDF
- Hazard
- The product presents a risk of electric shock as some units are missing earth continuities. This could lead to the user receiving an electric shock during normal use of the product.
- The product does not meet the requirements of the Plugs and Sockets etc. (Safety) Regulations 1994.
- Corrective action
- Recall of the product from end users. Energy suppliers have contacted their end consumers with information on addressing the safety risk.
- Additional information
- PSD notification number: 2504-0289
- Notified by: Local Authority Trading Standards
What to do
- The product has been recalled from end users.
- Product information
- Type
- Electrical appliances and equipment – Smart meter bridge with 13-amp plug
Source: Product Safety Alerts, Reports and Recalls (OPSS) — Office for Product Safety and Standards (OPSS)
Source: Office for Product Safety and Standards, GOV.UK. Contains public sector information licensed under the Open Government Licence v3.0. EU Safety Radar is an independent information service; the text above presents the official data in the original language — the notice published by the authority is authoritative.
Open the original notice (www.gov.uk) ↗ Official document (PDF) ↗