OPSS Low Electrical appliances equipment
Product Recall: Joule Victorum PrePlumb Hot Water Tank (2308-0023)
Published by Office for Product Safety and Standards (OPSS): · Ref. 2308-0023
Reason for the recall
- It has been identified that if there is a loss of water from the system, the back-up heater continues to rise in temperature, causing the hot outer insulation material to break down, presenting a risk of fire.
Reasonsee the original notice
BrandJoule Victorum
Batch number(s)not stated
Barcodenot stated
Product
Joule Victorum PrePlumb Hot Water Tank
- Brand
- Joule Victorum
- Category
- Electrical appliances equipment
- Country of origin
- Ireland
- Type of recall
- Product recall
- Summary
- Product: Joule Victorum PrePlumb Hot Water Tank
- Hazard: It has been identified that if there is a loss of water from the system, the back-up heater continues to rise in temperature, causing the hot outer insulation material to break down, presenting a risk of fire.
- Corrective action: The product has been recalled from end users and consumers have been warned of the risk.
- Product information
- Type
- Electrical appliances and equipment - Pre-plumbed hot water cylinder and back up heater
- Brand
- Joule Victorum
- Affected UK product codes
- TUVI-3-200-L2C and TUVI-2-200-L2C
- Country of Origin
- Ireland
- Product description
- A grey hot water cylinder with a white box saying ‘victorum’ on the front and external piping.
- Product Report and Image
- Link to product image and PDF
- Hazard
- It has been identified that if there is a loss of water from the system, the back-up heater can continue to rise in temperature, causing the hot outer insulation material to break down. This could potentially lead to a fire.
- The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
- Corrective action
- The product has been recalled from end users and consumers warned of the risk.
- Affected customers should be contacted to have a qualified engineer visit their home to perform a software update to the heat pump.
- Additional information
- PSD case number: 2308-0023
- Notified by: Local Authority Trading Standards
What to do
- The product has been recalled from end users and consumers have been warned of the risk.
- Product information
- Type
- Electrical appliances and equipment - Pre-plumbed hot water cylinder and back up heater
Source: Product Safety Alerts, Reports and Recalls (OPSS) — Office for Product Safety and Standards (OPSS)
Source: Office for Product Safety and Standards, GOV.UK. Contains public sector information licensed under the Open Government Licence v3.0. EU Safety Radar is an independent information service; the text above presents the official data in the original language — the notice published by the authority is authoritative.
Open the original notice (www.gov.uk) ↗ Official document (PDF) ↗