OPSS Not provided Gas appliances and components
Product Recall: Ideal Heating Logic 2 Combi & System Boiler Range (2401-0138)
Published by Office for Product Safety and Standards (OPSS):
Reason for the recall
- The product presents a risk of fire due to the dry operation, meaning the boiler lights gas but the heat generated doesn’t cool it.
Reasonsee the original notice
Brandnot stated
Batch number(s)not stated
Barcodenot stated
Product
Ideal Heating Logic 2 Combi & System Boiler Range
- Category
- Gas appliances and components
- Country of origin
- United Kingdom
- Type of recall
- Product recall
- Summary
- Product: Ideal Heating Logic 2 Combi & System Boiler Range
- Hazard: The product presents a risk of fire due to the dry operation, meaning the boiler lights gas but the heat generated doesn’t cool it.
- Corrective action: Ideal has launched a modification programme to address the safety risk. See below for further information.
- Product information
- Type
- Gas appliances and components – Domestic Gas Boiler
- Product identifiers
- See list of affected models below
- Country of Origin
- United Kingdom
- Product description
- White domestic combi boiler.
- Product Report and Image
- Link to product images and PDF
- List of affected models
- Part number
- Product name
- 228307
- IDEAL LOGIC COMBI2 C24 BOILER
- 228308
- IDEAL LOGIC COMBI2 C30 BOILER
- 228309
- IDEAL LOGIC COMBI2 C35 BOILER
- 228352
- IDEAL LOGIC SYSTEM2 S15 BOILER
- 228353
- IDEAL LOGIC SYSTEM2 S18 BOILER
- 228354
- IDEAL LOGIC SYSTEM2 S24 BOILER
- 228355
- IDEAL LOGIC SYSTEM2 S30 BOILER
- 228334
- IDEAL LOGIC MAX COMBI2 C24 BOILER
- 228335
- IDEAL LOGIC MAX COMBI2 C30 BOILER
- 228336
- IDEAL LOGIC MAX COMBI2 C35 BOILER
- 228376
- IDEAL LOGIC MAX SYSTEM2 S15 BOILER
- 228377
- IDEAL LOGIC MAX SYSTEM2 S18 BOILER
- 228378
- IDEAL LOGIC MAX SYSTEM2 S24 BOILER
- 228379
- IDEAL LOGIC MAX SYSTEM2 S30 BOILER
- 228329
- IDEAL LOGIC+ COMBI2 C24 BOILER
- 228330
- IDEAL LOGIC+ COMBI2 C30 BOILER
- 228331
- IDEAL LOGIC+ COMBI2 C35 BOILER
- 228368
- IDEAL LOGIC+ SYSTEM2 S15 BOILER
- 228369
- IDEAL LOGIC+ SYSTEM2 S18 BOILER
- 228370
- IDEAL LOGIC+ SYSTEM2 S24 BOILER
- 228371
- IDEAL LOGIC+ SYSTEM2 S30 BOILER
- 228316
- IDEAL INDEPENDENT COMBI2 C24 BOILER
- 228317
- IDEAL INDEPENDENT COMBI2 C30 BOILER
- 228318
- IDEAL INDEPENDENT COMBI2 C35 BOILER
- 28384
- KESTON SYSTEM2 S30 BOILER
- 228344
- KESTON COMBI2 C30 BOILER
- 228345
- KESTON COMBI2 C35 BOILER
- 228319
- I MINI2 C24 BOILER
- 228320
- I MINI2 C30 BOILER
- 229983
- I MINI2 C35 BOILER
- The recall applies to all production of these models with a production date of prior to the 8th of January 2024.
- Hazard
- The product presents a risk of fire due to the dry operation, meaning the boiler lights gas but the heat generated does not cool it. There have been three incidents of boilers that have been able to continue to operate when the boiler heat exchanger has been full of air at a low pressure. This has allowed the heat exchanger and associated plastic components to be subject to significant heat allowing the plastic to flash to flame and result in fire outside of the appliance. There has also been a report of a customer having to extinguish flames.
- Corrective action
- Ideal has launched a modification programme to address the safety risk and has advised that customers can continue to use their boiler which should be repressurised to 1.5 bar. Instructions on how to do this can be found on the Ideal safety notice at the following link: https://idealheating.com/blog/important-customer-safety-notice.
- Additional information
- PSD number: 2401-0138
- Notified by: Local Authority Trading Standards
What to do
- Ideal has launched a modification programme to address the safety risk. See below for further information.
- Product information
- Type
- Gas appliances and components – Domestic Gas Boiler
- Product identifiers
- See list of affected models below
Source: Product Safety Alerts, Reports and Recalls (OPSS) — Office for Product Safety and Standards (OPSS)
Source: Office for Product Safety and Standards, GOV.UK. Contains public sector information licensed under the Open Government Licence v3.0. EU Safety Radar is an independent information service; the text above presents the official data in the original language — the notice published by the authority is authoritative.
Open the original notice (www.gov.uk) ↗ Official document (PDF) ↗