OPSS High Electrical appliances equipment
Product Recall: Canyon E-Bike Batteries (2411-0074)
Published by Office for Product Safety and Standards (OPSS):
Reason for the recall
- The product presents a high risk of fire as the housing on the battery may be damaged, allowing water ingress.
Reasonsee the original notice
BrandCanyon
Batch number(s)not stated
Barcodenot stated
Product
Canyon E-Bike Batteries
- Brand
- Canyon
- Category
- Electrical appliances equipment
- Country of origin
- China
- Type of recall
- Product recall
- Summary
- Product: Canyon E-Bike Batteries
- Hazard: The product presents a high risk of fire as the housing on the battery may be damaged, allowing water ingress.
- Corrective action: The product has been recalled from end users.
- Product information
- Type
- Electrical appliances and equipment - E-Bike Battery
- Brand
- Canyon
- Models
- BT001, 720 Wh (Gen 1); BT002, 900 Wh (Gen 1); BT003, 720 Wh (Gen 2); and BT004, 900 Wh (Gen 2)
- Country of Origin
- China
- Product Description
- Black e-bike batteries fitted to some Canyon E-performance bikes (M091, M124, M129).
- Product Report and Image
- Link to product image and PDF
- Hazard
- The product presents a high risk of fire as it has been identified that the battery may have damaged housing. The cracks or gaps in the battery housing may allow water ingress, leading to it short circuiting and causing a fire.
- The product does not meet the requirements of the General Product Safety Regulations 2005.
- Corrective action
- The product has been recalled from end users.
- Canyon is stopping all sales of the affected products and:
- Sending a notification directly to consumers via contact details to stop-use of the product immediately and inspect the battery housing for potential damage.
- Provide for disposal of the battery through Canyon’s service network or else direct the consumer to dispose in compliance with local legal requirements. Owners should not dispose of lithium-ion batteries in normal household waste. For further information on household waste, including on local sites accepting lithium-ion batteries for safe disposal, access the following Gov.uk webpage: https://www.gov.uk/dispose-household-waste
- Where relevant, a replacement battery will be provided.
- Further information can be accessed on the Canyon website at the following link: https://www.canyon.com/en-gb/customer-service/repair-spares-warranty/spectral-on-and-torque-on.html
- Additional information
- PSD number: 2411-0074
- Notified by: Local Authority Trading Standards
What to do
- The product has been recalled from end users.
- Product information
- Type
- Electrical appliances and equipment - E-Bike Battery
Source: Product Safety Alerts, Reports and Recalls (OPSS) — Office for Product Safety and Standards (OPSS)
Source: Office for Product Safety and Standards, GOV.UK. Contains public sector information licensed under the Open Government Licence v3.0. EU Safety Radar is an independent information service; the text above presents the official data in the original language — the notice published by the authority is authoritative.
Open the original notice (www.gov.uk) ↗ Official document (PDF) ↗